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How We Handle Your Information

We collect what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep the platform secure. This policy explains what we gather, how we use it, and who you contact to change or delete it.

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What This Policy Covers

takbad Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to takbad and describes how we collect, store and use personal information when you create an account, deposit via bKash, Nagad or Rocket, place bets on cricket or football matches, spin slots, or contact support. We gather your mobile number, email, payment

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transaction details and device identifiers to verify deposits, process withdrawals and prevent duplicate accounts. Your data stays within our secure systems and is shared only with payment processors and game providers as needed to deliver the service. We do not sell your information to third parties.
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Availability of our platform depends on your local law and eligible regions; it is your responsibility to confirm that online gaming is permitted where you access the site. Cookies track your session and preferences so you stay logged in across pages and we can show you
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relevant game categories. You can request a copy of your data, ask us to correct errors, or delete your account by contacting support through the channels listed below. Retention periods align with financial record-keeping and dispute-resolution needs; once those periods expire and your account is closed,
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we anonymise or delete personal identifiers. This policy may be updated to reflect new features or regulatory requirements; we will post the revised version here and notify active account holders by email when material changes occur.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY

How We Protect Your Information

We encrypt your login credentials and payment details, limit staff access to personal records, and log every data request so you can see who viewed your information. Our systems separate your contact details from your betting history, and we run regular security audits to catch vulnerabilities before they become risks.

Encryption Standards Your password, mobile number and bKash, Nagad, Rocket transaction details are encrypted in transit and at rest. We use industry-standard protocols to ensure that even if data is intercepted, it cannot be read without the decryption key.

Cookie Management We place session cookies to keep you logged in and preference cookies to remember your language and game filters. You can delete cookies through your browser settings, though this will log you out and reset your preferences on the next visit.

Account Controls You control your contact details, notification preferences and linked payment methods from the account settings page. Update your mobile number, change your email, or remove a saved wallet at any time without contacting support.

Data Retention We keep transaction records and account history for the period required by financial regulations and dispute resolution. Once that period ends and your account is closed, we anonymise identifiers so the data can no longer be traced back to you.

Reach Us About Your Privacy

If you want to view, correct or delete your personal information, or if you have questions about how we handle your data, contact our support team through any of these channels. We respond to data requests within a reasonable timeframe and will verify your identity before making changes to your account records.

Team online

Live Chat

Open the chat bubble in the bottom corner of any page. Our team answers privacy questions, walks you through data requests, and confirms what information we hold about your account in real time.

Email Support

Send your request to our support email listed in the account settings. Include your registered mobile number or email so we can verify your identity and process corrections, deletions or data exports securely.

Help Centre

Browse our privacy and account-security articles in the help section. You will find step-by-step guides for updating your contact details, closing your account, and understanding what data we collect and why.

Privacy Policy Questions

We collect your mobile number, email address, date of birth and device identifiers. This lets us verify your identity, process bKash, Nagad and Rocket deposits, and prevent duplicate accounts on the platform.

Yes. Contact support and request account closure. We will anonymise or delete your personal details once any outstanding bets settle and the financial record-keeping period expires, usually within a few months of closure.

We share transaction details with payment processors like bKash, Nagad and Rocket to complete deposits and withdrawals, and with game providers to verify bets. We do not sell your data to advertisers or unrelated companies.

Log in, open account settings, and edit your contact details. You will receive a verification code on the new number or email to confirm the change before it takes effect on your account.

We use session cookies to keep you logged in, preference cookies to remember your language and game filters, and analytics cookies to understand which pages visitors use most. You can disable cookies in your browser settings.

We retain transaction logs and betting history for the period required by financial regulations and dispute resolution, typically several years. After that period and once your account is closed, we anonymise the records so they cannot identify you.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball Betmaster InfoTakbad Banking

How We Handle Your Information

How We Protect Your Information

Reach Us About Your Privacy

Live Chat

Email Support

Help Centre

Privacy Policy Questions

01 What personal information does takbad collect when I register?

02 Can I delete my account and all my data?

03 Do you share my information with third parties?

04 How do I update my mobile number or email?

05 What cookies does takbad use?

06 How long do you keep my betting history and transaction records?

Privacy Policy

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